QUALITY RATINGS
Guesthouses, B & Bs and Inns
จ ONE DIAMOND
Clean accommodation, providing acceptable comfort with functional decor and offering, as a minimum, a full cooked or continental breakfast. Other meals, where provided, will be freshly cooked. You will have a comfortable bed, with clean bed linen and towels and fresh soap. Adequate heating and hot water available at reasonable times for baths or showers at no extra charge. An acceptable overall level of quality and helpful service.จจTWO DIAMOND (in addition to what is provided at One Diamond) A sound overall level of quality and customer care in all areas.
จจจTHREE DIAMOND (in addition to what is provided at Two Diamond) A good overall level of quality. For example: good quality, comfortable bedrooms; well maintained, practical decor; a good choice of quality items available for breakfast; other meals, where provided, will be freshly cooked from good quality ingredients. A good degree of comfort provided for you, with good levels of customer care.
จจจจFOUR DIAMOND (in addition to what is provided at Three Diamond) A very good overall level of quality in all areas and customer care showing very good levels of attention to your needs.
จจจจจFIVE DIAMOND (in addition to what is provided at Four Diamond) An excellent overall level of quality. For example: ample space with a degree of luxury; an excellent quality bed; high quality furniture; excellent interior design. Breakfast offering a wide choice of high quality fresh ingredients, other meals, where provided, featuring fresh, seasonal local ingredients. Excellent levels of customer care, anticipating your needs.
Hotels
* ONE STAR
Practical accommodation with a limited range of facilities and services, but a high standard of cleanliness throughout. Friendly and courteous staff to give you the help and information you need to enjoy your stay. Restaurant/eating area open to you and your guests for breakfast and dinner. Alcoholic drinks will be served in a bar or lounge. 75% of bedrooms will have en-suite or private facilities.* * TWO STAR (in addition to what is provided at ONE STAR)
Good overnight accommodation with more comfortable bedrooms, better equipped - all with ensuite or private facilities and colour TV. A relatively straightforward range of services, including food and drink and a personal style of service. A restaurant/dining room for breakfast and dinner. A lift normally available.* * * THREE STAR (in addition to what is provided at ONE and TWO STAR)
Possibly larger establishments, but all offering significantly greater quality and range of facilities and services, and usually more spacious public areas and bedrooms. A more formal style of service with a receptionist on duty and staff responding well to your needs and requests. Room service of continental breakfast. Laundry service available. A wide selection of drinks, light lunch and snacks served in a bar or lounge.* * * * FOUR STAR (in addition to what is provided at ONE, TWO and THREE STAR)
Accommodation offering superior comfort and quality, all bedrooms with en-suite bath, fitted overhead shower and WC. The hotel will have spacious and very well appointed public areas and will put a strong emphasis on food and drink. Staff will have very good technical and social skills, anticipating and responding to your needs and requests. Room service of all meals and 24 hour drinks, refreshments and snacks. Dry cleaning service available.* * * * * FIVE STAR (in addition to what is provided at ONE, TWO, THREE and FOUR STAR)
A spacious, luxurious establishment offering you the highest international quality of accommodation, facilities, services and cuisine. It will have striking accommodation throughout, with a range of extra facilities. You will feel very well cared for by professional, attentive staff providing flawless guest services. A hotel setting the highest international standards for the industry, with an air of luxury, exceptional comfort and a very sophisticated ambience.Self Catering
* ONE STAR Acceptable overall level of quality. Adequate provision of furniture, furnishings and fittings.
** TWO STAR (In addition to what is provided at One Star) Good overall level of quality. All units self-contained - two bathrooms where there are eight or more guests.
* * * THREE STAR (In addition to what is provided at Two Star) Good to very good overall level of quality. Good standard of maintenance and decoration. Ample space and good quality furniture. All double beds with access from both sides. Microwaves.
* * * * FOUR STAR (In addition to what is provided at Three Star) Excellent overall level of quality. Very good care and attention to detail is obvious throughout. Either access to washing machine and drier, if not provided in the unit, or a 24 hour laundry service.
* * * * * FIVE STAR (It, addition to what is provided at Four Star) Exceptional overall level of quality. High levels of decor, fixtures and fittings, together with excellent standards of management efficiency and guest services. Excellent range of accessories and personal touches.
Holiday, Touring and Camping Parks
Tourist Board assessors inspect over 50 separate aspects of the parks, from landscaping and layout to maintenance, customer care, and most importantly cleanliness. Parks are required to meet progressively higher standards of quality as they move up the scale from one to five stars.
|
* ACCEPTABLE |